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退換貨政策

顧客可於收貨日起7日內申請退貨,我們只接受未開封之貨品,已開封、已被使用或損毀之貨品怒不辨理。

顧客可以未開封貨品更換貨品一次,恕不接受退款。

申請退貨,請聯絡客戶服務部:

熱線: +852 24932190

電郵: teresa@versos.jp


Refund Policy

Goods exchange can be applied within the 7days upon receival. Only unused, unopened, undamaged goods will be accepted.

Goods can only be exchanged once, and are non-refundable.

For goods exchange,please contact our customer service:

Tel: 2493-2190

Email:teresa@versos.jp

The exchange process takes around 5-10 working days.

You will be notified the details by our customer service representative.

In case of any discrepancy between the order and the goods received, please inform us right away on the receival day or the day after.