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熱線: +852-24932000

電郵: info@cosmeworld.com.hk

Refund Policy

Goods exchange can be applied within the 7days upon receival. Only unused, unopened, undamaged goods will be accepted.

Goods can only be exchanged once, and are non-refundable.

For goods exchange,please contact our customer service:

Tel: +852-24932000

Email: info@cosmeworld.com.hk

The exchange process takes around 5-10 working days.

You will be notified the details by our customer service representative.

In case of any discrepancy between the order and the goods received, please inform us right away on the receival day or the day after.